Introduction
Nozol Click ("the App") is a booking platform for hotels, chalets, farms, apartments, rest houses, tayermans, and halls. This policy explains how we collect, use, and protect your personal data.
Data we collect
- Phone number and display name (registration & OTP verification)
- City, gender, and profile photo (optional)
- FCM token for push notifications
- Location (optional — to improve search results)
- Booking and payment history within the app
How we use data
- Account creation and management
- Processing bookings and payments
- Booking and promotional notifications
- Search experience and customer support
Data sharing
We may share necessary data with:
- Local e-wallet payment providers (to complete transactions)
- Firebase Cloud Messaging (for notifications)
- Service providers (hotels, chalets, etc.) — limited to booking details
We do not sell your personal data to third parties.
Storage & security
Data is stored on secured servers. We use Laravel Sanctum to protect API sessions and apply reasonable technical and organizational safeguards.
Your rights
- Access and update your profile in the app
- Request account deletion — see Delete account
- Contact us via the contact form
Retention
We retain data while your account is active. After deletion, personal data is removed; anonymized booking/financial records may be kept for legal compliance.
Updates
We may update this policy. The last updated date is shown on this page and via the app API.
Contact
Questions: use our contact page or in-app support numbers.